Our Services

MIDAS Care Tech provides flexible, on-demand operational support across Europe.
Whether you are looking for in-person technical support, scheduled maintenance, or RMA handling, we offer reliable local services tailored to your needs — without the need to invest in a full branch or staffing team.

Trade Show Support
Product Demo & Training at Customer Site
Onsite Troubleshooting & Escalation

Illustration of onsite support and product demonstration at a tradeshow in Europe

Local Onsite Service

Illustration of team performing remote firmware updates and device maintenance

Software & Firmware Updates
Scheduled Hardware Checkups
End-user System Health Check

Routine maintenance service

Initial Failure Inspection
Replacement Coordination & Part shipment
Spare Part Storage in France

Illustration of return merchandise authorization process and spare parts logistics

RMA Service Support

Get a Quote

Interested in our services? Send us a message and we’ll get in touch.